Everybody is busy, especially the managers. The biggest questions is are we busy doing the stuff which will make an impact to the business or busy handling the urgent and mundane work which is most often handling crisis situations.
When I just had looked at the time spent by me and my colleagues, the result was astonishing:
50% in attending meetings.
20% in either preparing for a meeting or creating presentations.
20% in handling escalations, customers and other crises.
5% in people
3% in breaks
2% in process improvements and breakthrough projects.
This struck me hard on the head. If we were to deliver remarkable results, we should be doing the exact opposite. Most of the time should be spent on generating breakthrough ideas. We should be spending more time with people communicating engaging them, explaining goals, understanding their concerns and supporting them.
Even if we increase the 2% to 10% on breakthrough projects, we would be delivering substantial results and businesses would be thriving. Just think about it.